Cookie Policy
Last updated: Friday 10th april 2026
1. Introduction
This Cookie Policy explains how Hornsey's Boutique uses cookies and similar tracking technologies when you visit our website. We comply with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). By continuing to use our site, you consent to the use of cookies as described below. You can withdraw or adjust your consent at any time using the controls outlined in Section 6.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and provide anonymised data to site owners. We also use similar technologies such as local storage, pixel tags, and session tokens for security and analytics purposes.
3. Types of Cookies We Use
We categorise cookies into four groups based on purpose and legal basis:
- Strictly Necessary: Essential for website operation, security, and checkout functionality. These do not require consent under UK law.
- Performance & Analytics: Help us understand how visitors interact with our site by collecting anonymised usage data. Used to improve navigation, loading speeds, and product visibility.
- Functional: Remember your preferences (e.g., currency, recently viewed items) and enable enhanced features.
- Third-Party: Set by external services we integrate, such as payment processors and shipping carriers. These are governed by their own privacy policies.
4. Cookies We Set
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| system_user_id, sid | Hornsey's Boutique (Frappe/ERPNext) | Session management, cart persistence, login security | Session / 24 hours | Strictly Necessary |
| cookie_consent | Hornsey's Boutique | Stores your cookie preference choices | 12 months | Strictly Necessary |
| _ga, _gid, _gat | Google Analytics (if enabled) | Anonymised traffic analysis, page views, session tracking | 2 minutes to 24 months | Performance/Analytics |
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention, payment session validation | 1 year / Session | Strictly Necessary / Functional |
| Various tracking pixels | Royal Mail / Couriers | Parcel tracking, delivery confirmation, service analytics | Session to 30 days | Functional / Third-Party |
Note: Exact cookie names, durations, and providers may change with platform or service updates. This table reflects our standard configuration as of the last update date.
5. Third-Party Services & Data Sharing
We integrate trusted third-party services to process payments, manage shipping, and maintain site security. These services may set their own cookies subject to their respective privacy policies:
- Stripe: Processes all card and digital wallet payments. Stripe uses cookies and session tokens for fraud detection, payment validation, and compliance with PCI-DSS standards. View Stripe Privacy Policy.
- Royal Mail & Delivery Partners: May place tracking cookies when you interact with delivery status pages or tracking links provided in your order confirmation emails. These are used solely for logistics and customer service. View Royal Mail Privacy Policy.
We do not sell, rent, or share your personal data with advertisers or data brokers. Any third-party access is strictly limited to order fulfilment, payment processing, or legal compliance.
6. Managing Your Cookie Preferences
You have full control over non-essential cookies:
- Consent Banner: On your first visit, you will be prompted to accept or customise your cookie preferences. You can revisit this banner via the "Cookie Settings" link in our site header or footer.
- Browser Controls: All modern browsers allow you to block, delete, or restrict cookies via their privacy settings. Note that blocking strictly necessary cookies may prevent checkout, account login, or cart functionality.
- Opt-Out Links: For analytics cookies, you can install the Google Analytics Opt-out Browser Add-on (if applicable).
Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in our technology, legal obligations, or third-party services. The "Last updated" date at the top will indicate when changes were made. Continued use of our site after updates constitutes acceptance of the revised policy.
8. Contact Us
If you have questions about our use of cookies, wish to exercise your data rights, or require clarification on any tracking technology, please contact us:
Email: [email protected]
Address: Hornsey's Boutique, 13 High St, Clare, Sudbury, Suffolk, CO10 8NY
We aim to respond to all privacy and cookie-related enquiries within 14 working days.